Question 1

What are credits?

Accepted Answer

Credits are the currency of Nx Cloud. A determined number of credits are included in each plan. These credits are used to pay for Nx Cloud platform usage in real time.

Question 2

How much does it cost per individual credit?

Accepted Answer

On the Team Plan, each credit costs $0.00055, which is $5.50 for 10,000 credits to help you visualize the pricing. However, you don't need to purchase credits in fixed amounts—we only charge you for the exact number of additional credits you use beyond your included credits. Overages are prorated, so you'll only pay for what you actually consume.

Question 3

Do included credits expire?

Accepted Answer

Credits expire at the end of the billing cycle and do not roll over.

Question 4

When does the billing cycle start and end?

Accepted Answer

A new billing cycle starts on the first day of every month. If you go over the Hobby plan limit during a cycle your organization will be disabled. You will have to upgrade to our Pro plan or wait for the next billing cycle.

Question 5

What is an active contributor?

Accepted Answer

Active contributors are calculated based on any person or actor that has triggered a CI Pipeline Execution within the current billing cycle.

Question 6

What is a concurrent connection?

Accepted Answer

Concurrent connections are unique machines that connect to Nx Cloud from a CI environment. If you are using Distributed Task Execution, you should expect to have one concurrent connection from your orchestrator job, and one additional concurrent connection for each live agent that is helping perform work.

Question 7

I thought I was on the Pro plan, but I don't see it listed anymore. Does it still exist?

Accepted Answer

Yes, the Pro plan still exists for users who were grandfathered in. If you're already on the Pro plan, you will continue to receive support without any changes. However, this plan is no longer available to new users.

Question 8

Is there a limit to the number of active contributors I can have on the Hobby plan?

Accepted Answer

Our free Hobby Plan is only limited by the number of credits you can use per month. This means you can use it free, forever, no matter your team size, as long as your use falls below 50,000 credits/month. This makes it ideal for small-scale projects or for larger teams looking to test out a proof of concept. For those larger teams, we offer the Team Plan which includes 5 active contributors at no cost and offers the flexibility to add even more contributors, concurrencies, and credits to fit the unique needs of each team.

Question 9

Do I need a credit card to create an account?

Accepted Answer

No, you can set up a workspace with Nx Cloud completely for free, without entering any billing information.

Question 10

What happens if I consume all my credits while on the Hobby plan?

Accepted Answer

The Hobby plan allows you to configure and run a small project at no cost. If you consume all the credits, your organization will be disabled until you upgrade to Team or wait for the next billing cycle.

Question 11

What is a CI Pipeline Execution?

Accepted Answer

A CI Pipeline Execution is a CI run or a Workflow run (depending on your CI provider). For instance, running a PR or running CI on the main branch are CI Pipeline Executions.

Question 12

What is the Team Plan?

Accepted Answer

The Team Plan is our new offering that provides flexible pricing, designed to better meet the needs of teams of all sizes. The Team Plan replaced the Pro Plan in 2024.

Question 13

How does the Team Plan differ from the previous Pro Plan?

Accepted Answer

The Team Plan offers a lower base price with the ability to add contributors and credits as needed, whereas the Pro Plan had a higher base price with fixed allowances.

Question 14

I think I am on the Pro Plan but don’t see it offered, does it still exist?

Accepted Answer

Existing Pro Plan users have been grandfathered into their existing plan and can expect no changes. This plan is no longer available to new users.

Question 15

Can existing Pro organizations switch to the new Team Plan?

Accepted Answer

Yes! If the new Team Plan better fits your needs, you can reach out to cloud-support@nrwl.io. If you upgrade to a new plan, please note that you will not be able to switch back to a legacy plan.

Question 16

Is there a plan for open source projects?

Accepted Answer

Yes, we are happy to collaborate with open source projects. Please complete this form, and we will review your request and get back to you: https://nx.dev/pricing/special-offer

Question 17

What if I need help picking the right plan?

Accepted Answer

We have a helpful comparison above. If you have additional questions, or these plans don’t fit your needs please reach out to https://nx.dev/contact/sales and we will do our best to help.

Question 18

What if I need more than 70 active contributors?

Accepted Answer

Please reach out to https://nx.dev/contact/sales

Question 19

What payment methods do you accept?

Accepted Answer

We accept Visa, Mastercard, American Express, and Discover from customers worldwide.

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